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Does the tracking show your order running later than expected? No problem ! If the tracking does not show your order delivered within 20 days of the shipping date we refund your purchase amount and when the order shows up you are not expected to return it to us! This does not apply for international orders stuck in customs. For inquiries contact us at ( MemorabiliaBoston@Gmail.com ) We generally respond with in 10 minutes! We pride our business with good customer communication!